Meet our MLOs

Meet Our Multicultural Liaison Officers: Hasib Afzal and Susan Ragheb
Posted on 03/15/2024

Our school’s Multicultural Liaison Officers (MLOs) support newcomer students and families with settlement services, navigating the school system, language interpretation, and more.

The Multicultural Liaison Officer (MLO) program provides support in multiple languages for students and families who are newcomers and refugees. The Multicultural Liaison Officers work with school staff to welcome newcomer families and connect them with important services, resources, and supports within our school and in the local community.

Hasib Afzal and Susan Ragheb are the Multicultural Liaisons Officers at our school. They are here to support families with:

  • Settlement services

  • Navigating the school system

  • Language and cultural interpretation

  • Accessing community services

  • Filling out school forms

  • Parent-teacher interviews

  • Getting involved at school, and more!

Hasib speaks Urdu, Pashto, Farsi, Dari, Hindi, English, and can also help you access support in other languages.

MLO Hasib Afzal

Hasib has been with OCISO since 2021. Hasib loves assisting and supporting newcomers to integrate into the school environment.

Before joining OCISO, Hasib was a Cultural Consultant with the Department of National Defence in Ottawa for 6 years. Hasib has a Bachelor of Arts in Post Conflict Development.

Hasib’s favourite quote comes from Gandhi: “Unity in diversity is the highest possible attainment of a civilization, a testimony to the most noble possibilities of the human race.”

For more information, email [email protected] or talk to your teacher or the school office.
Susan speaks English, Arabic, French and can also help you access support in other languages.

MLO Susan Ragheb

Susan has been with OCISO since 2018. Susan loves making a difference in people’s lives.


Before joining OCISO, Susan worked as an educator abroad and in Ottawa for over 10 years. Susan has a Bachelor in Architecture from Carleton University.


In their free time, Susan enjoys making art and reading. Susan believes, “if your actions inspire others to dream more, learn more, do more and become more, you are a leader." -John Quincy Adams.


For more information, email [email protected] / [email protected]  or talk to your teacher or the school office.


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